Hello Ross Students, Faculty, & Staff!
Ross IT has been working on the improvement of the wireless service in the Ross winter garden, based on the feedback that you have provided to us.
What Is Happening?
On Monday April 9, 2018 all Ross buildings underwent a wireless network change, where the majority of the wireless traffic was directed to the MWireless wireless network that runs on 5.0 GHz. This change took place at 6AM on Monday April 9, 2018.
What does this mean for you?
Most devices such as a phone, tablet, or laptop, are already connected on the 5.0 GHz MWireless network, so the device will continue to work and will connect to the wireless network as it has been. Some devices were previously connected on the MWireless network via the 2.4 GHz network. In this case most of these devices will change over to the 5.0 GHz network on MWireless and continue to work as they have been. Other devices previously connected on the MWireless at 2.4 GHz and were unable to transition to the 5.0 GHz network. If that is the case, then the following options will enable the device to connect at the 2.4 GHz.
- Wireless Network: eduroam - This is the recommended network to use if you are unable to connect to the MWireless network after Monday morning, as this network will allow a device to connect at the 2.4 GHz.
- Wireless Network: MGuest - This network will allow a device to connect at 2.4 GHz, but it has some limitations. It is limited to email and web browsing only.
If you experience an issue with connecting to the MWireless network starting on Monday morning we recommend that you shut your device down and power up again to see if your device will transition to the 5.0 GHz. If you need assistance with getting connected please stop by the Ross IT Walk-Up Center and we will be happy to assist with getting you connected.
Please consult the following iMpact article for more information on wireless networks available at the University of Michigan.