The Computing Services Department provides the Michigan Ross community with a comprehensive suite of technologies, web-based business solutions, and support to help our shared instructional, research, administrative and service missions.
Talented staff across several critical disciplines and the aggressive pursuit of innovative technologies position us at the intersection of learning and technology where we stand ready to help ensure that Ross remain a leader among our peers in academia and industry.
To help carry out that mission, our department is organized into the following units:
Classroom Support Services
Our Classroom Support team provides front-line support for all technology concerns inside the classroom. Quick to respond to a call for help regarding anything from a problematic projector to a quirky PowerPoint presentation, they’re also responsible for maintaining the hardware and software on the classroom podiums and the break-out study rooms. They can also assist in recording your lectures or help you plan A/V needs for your special events.
Web Development & Video
The Web Development and Video teams provide customized web-based applications and support the marketing/communication needs of the school through the creation of web sites, video, etc. This is the group that brings you iMpact, Ross’ informational web portal, with directories, calendars, class rosters, career services, alumni portals, study room reservations, custom web applications, and more.
Our Network Services team designs and manages our core physical infrastructure; things like the video, voice and data networks, file space, security, our wireless network, accounts, file backups, etc. These services are monitored 24/7.
Education and Training
We provide education and training to help you make sense of all the various technologies and how best to use them in your teaching, research and work. Our website is a good place to start, because you can find guides and tutorial videos designed to familiarize you with the services we offer, or look at the Tech&Learning showcase on the iMpact web portal to get an idea of how others are using technology to enhance learning at Ross.
Please feel free to give me a call if I can help in any way.
Interim Executive Director; Computing Services
Stephen M. Ross School of Business; University of Michigan
firstname.lastname@example.org | (734) 763-6614