BlueJeans at Ross


What is BlueJeans

BlueJeans is a web-based videoconferencing service. Faculty and staff at the University of Michigan, including Ross, are automatically given free accounts! Take a look at the video below for a brief introduction.


How Do I Log In To BlueJeans?

Visit UM BlueJeans and use your UM uniqname and password to sign in.


Do Students Get Accounts?

Students can now create their own BlueJeans accounts to schedule and host meetings. University of Michigan BlueJeans accounts are available to all U-M faculty, staff, students, and sponsored affiliates on the Ann Arbor, Dearborn, and Flint campuses, including the Health System that have opted into the campus contract.


Why Use BlueJeans?

  • A BlueJeans user account is needed to schedule, host, or moderate a meeting, but it is not needed to attend or participate in a meeting. That means your meeting participants do not need to set up an account, unlike free options like Google Hangouts.
  • Participants are not limited by the proprietary program or hardware they have available, unlike many telepresence systems. Meeting participants can join from a variety of devices, including telephone (voice-only), smartphone, tablet, laptop, or video telepresence systems.
  • BlueJeans can connect up to 100 endpoints to contribute to one meeting. For comparison, Google Hangouts is limited to 10-15 endpoints.
  • Additional functionalities include: sharing high-resolution documents, images and videos, recording your meeting, and end-to-end encrypted meetings.


Where Can I Learn More?

The best source of information is the University's BlueJeans Support Page.


How Secure is BlueJeans?

The University has updated their Sensitive Data Guide to include information about BlueJeans. Take a look!


What's This I Hear About Google Chrome?

This page recommends using Firefox, Internet Explorer, or Safari web browsers, which is no longer possible. As browser plugins have been retired as of Oct. 1, 2016, we recommend that users download and install the standalone BlueJeans application. Please see our Compatible Devices Page.


Having Trouble Connecting to Corporate Clients?

A few of our users have experienced problems connecting with contacts on corporate networks due to security restrictions on their end. In such cases, please forward their IT staff to this web page (click here) so that they may configure their networks to allow BlueJeans network traffic.


Who Do I Call for Help?

If you have any questions or concerns with setting up or using BlueJeans. Please contact Ross IT Support by one of the following options: