Michigan Ross iMpact

Leading in Thought & Action


All faculty, staff and students have access to high-speed, multi-function print, copy and scan devices distributed throughout the Ross facilities. Some of these devices located in the faculty and department office areas also have network fax capability.

This page explains the technology behind the service. Instructions for setting up and configuring printing can be found in the side-bar to the right.

Printing that Follows You: An Introduction

The Virtual Print Queue

Ross public printers use a technology called "Follow Me printing." Instead of having to guess which printer might be available at any given time when you need to print something, you can instead print to a single, generic "printer" and then walk up to any "Follow Me" printer at U-M, swipe your MCard to identify yourself, and then print your document there. This way, you never print to a physical printer that might currently have a line of people waiting to print, or might be out of paper, etc.

In other words, you can say that the printer "follows me." Your print job will be stored for several hours while you complete your work. When you are ready to print, walk up to any"Follow Me" printer across campus--including the Konica printers at Ross--and swipe your MCard to let the device know who you are, and select the jobs you want to print (all or only a few). The underlying printer management system then locates your print job(s) from the virtual queue, moves them to the printer at which you are standing, and releases them for printing immediately.

Secure and Confidential Printing

A benefit of "Follow Me" printing is that it provides very secure and confidential printing options. With traditional public and departmental printers, jobs are submitted to a specific printer and printed near immediately, leaving the pages waiting to be picked up on the tray for anyone to read. "Follow Me" printing holds the job until you swipe your University MCard (or type your UM login credentials on the keypad) at the device to identify that the job belongs to you. Only after this secure authentication is the job released for printing.

Do's and Don'ts

Printers are a community resource, so please treat them as such and be courteous to others who use them, and be mindful of the business school's commitment to sustainability by reducing your paper use as much as possible.

  • Use double-sided printing (the default) as much as possible
  • Do not print documents you know you won't use, or which can just as easily be used online; try to use Cloud storage services instead
  • If you print a job, remove it from the tray when you are finished; don't leave unwanted copies for others to throw away.
  • Split up large or complex jobs into smaller sections to allow others equal access to the printers... in other words, please don't print four copies of a 500-page job at one time
  • Make sure you log out when you are done; this is important for the security of your documents and for the next person's convenience


Faculty/Staff Local Desktop and Department Printers

"Follow Me" printing is available throughout the Ross complex. Taking advantage of these devices reduces the number and diverse type of personal and department printers. As you consider printing options in your area, please consider adopting "Follow Me" printing and help reduce the overall cost of printing within Ross. You will also help improve our overall "green computing" and reduce our environmental footprint. "Follow Me" offers the best in print quality, printing options, economical printing and security.

How much more cost effective is "Follow Me" printing compared to a local laser or inkjet printer in your office? Pretty significant. Your cost to print a typical sheet of paper with 10%, 30% and 60% coverage comes to 6-10 cents, 14-30 cents and 30-60 cents, respectively. Higher coverage can exceed one dollar per page! This does not include the cost of the paper or any depreciation on the cost of the original equipment.