Computing Services and the Operations Office agree to work together to provide full support for classroom technology directly related to the technical readiness of the room and associated equipment.
SLA - Classroom
Computing Services Helpdesk
This document contains a detailed agreement between "Computing Services" and Faculty, Staff, and Students regarding the variety and quality of services provided by the CS Helpdesk at Stephen M. Ross School of Business at the University of Michigan.
SLA - Helpdesk