Ordering Information
| For What? | Who to Call? |
|---|---|
| Computer Equipment & Software | 734.615.3000 |
| Computing Supplies | 734.763-0462 | rosshelpdesk@umich.edu |
Our teams serve a wide variety of needs for the Ross community. See our Service Level Agreements for further detail.
Ross Winter Garden Technology Concierge Service (Students)
| Schedule an Appointment | (734-61) 5-3000 | RossHelpdesk@umich.edu | |
| Days | Times |
|---|---|
| Monday - Thursday | 9am - 4pm & 6pm - 8pm |
| Friday | 9am - 4pm |
| Saturday | 10am - 2pm |
| Sunday | 2pm - 5pm |
Helpdesk and Classroom Services (Faculty and Staff)
| (734-61) 5-3000 | RossHelpdesk@umich.edu | |
| Days | Times |
|---|---|
| Monday - Thursday | 7am - 11pm |
| Friday | 7am - 6pm |
| Saturday | 10am - 7pm |
| Sunday | 2pm - 11pm |
Computing Services Contacts
| For What? | Who to Call? |
|---|---|
| Instructional Support Manager | Chris Visel | cvisel@umich.edu |
| Helpdesk Manager | Dan Green | greendan@umich.edu |
| Student Laptop Support Manager | Dan Green | greendan@umich.edu |
| Event Support Manager | Chris Visel | cvisel@umich.edu |
| Research Computing Manager | Paul Michaud | michaud@umich.edu |
| Web Application and Video Services Manager | Brian Greminger | bgreming@umich.edu |
| Uniqname/Network Accounts | 734.763.0462 |
| Equipment Loans | 732.763.0462 | equipmentloans@umich.edu | Online Scheduling System |
| Digital Poster Displays | Stephanie Harden | rossdigitalsigns@umich.edu |
Other Important Contacts
| For What? | Who to Call? |
|---|---|
| General Facility Issues | 734.764.1364 | RossOperations@umich.edu |
| Library Database Instruction | Sally Ziph | sweston@umich.edu | 734.764.5532 |
| CTools |
Ross Contact: Debie Gurkin | debiec@umich.edu University Contact: ctools-support@umich.edu |
| Intellectual Properties | Corey Seeman | cseeman@umich.edu | 734.764.9969 |
| M-Pathways | 734.936.7000 | mpathwayshelpdesk@umich.edu |
| ITCS Accounts Office / Campus Support Desk | 734.764.HELP (4357) | online.consulting@umich.edu |