Michigan Ross iMpact

Leading in Thought & Action

Who to Call for What?

Our teams serve a wide variety of needs for the Ross community.  See our Service Level Agreements for further detail.

Ross Helpdesk

Please start your inquiry with the Helpdesk, even for classroom technology assistance requests.

Visit us in person at our concierge desk in the Ross Building Winter Garden lobby area.
For advanced help, an appointment might be necessary.

(734-61) 5-3000  |  RossHelpdesk@umich.edu

Days Times
Monday - Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 2:00 PM - 11:00 PM

Computing Services Staff Contacts

For What? Who to Call?
Instructional/Event Support Manager Chris Visel | cvisel@umich.edu
Helpdesk Manager Dan Green | greendan@umich.edu
Research Computing Manager Paul Michaud | michaud@umich.edu
Web Application and Video Services Manager Brian Greminger | bgreming@umich.edu
Training and Communications Coordinator Adam Czarnecki | adamczar@umich.edu
Equipment Loans 732.763.0462 | Online Scheduling System
Uniqname/Network Accounts 734.763.0462
Director of Computing Services Ed Adams | edadams@umich.edu
Digital Poster Displays Stephanie Gehani | rossdigitalsigns@umich.edu

Other Important non-Computing Contacts

For What? Who to Call?
General Facility Issues 734.764.1364 | RossOperations@umich.edu
Library Database Instruction Sally Ziph | sweston@umich.edu | 734.764.5532
CTools and Coursepacks Ross Contact: KBALCurric@umich.edu
University Contact: ctools-support@umich.edu
Intellectual Properties and/or Copyright Issues Corey Seeman | cseeman@umich.edu | 734.764.9969
M-Pathways 734.936.7000 | mpathwayshelpdesk@umich.edu
ITCS Accounts Office / Campus Support Desk 734.764.HELP (4357) | online.consulting@umich.edu