Shared or Departmental Accounts

What is a "Shared Account?"

A Shared Account allows units and organizations to use U-M Google accounts for email and calendars and to share access to centrally owned files. The account is owned by the unit or organization instead of an individual.

A shared mailbox may also be referred to as a "departmental mailbox" in the case of mailboxes used by departments at Ross.

Benefits

  • Shared Accounts function as normal accounts and can be used with all U-M Box features and all U-M Google apps (core and non-core, including YouTube.)

  • All email messages can be kept together in one mailbox and individuals can send email as the Shared Account from their own account using aliases.

  • Group events can be scheduled by a Shared Account instead of an individual who may leave the university.

  • Folders and files can be owned by a Shared Account, reducing the risk of data loss if an individual leaves the university.

 

How do I get one?

Request Form

Questions? Contact the ITS Service Center at

 

Problems logging in to the shared mailbox?

  • If you are sure you have the correct password and it is not working, you're likely still signed into your own mailbox and should take steps to sign out completely.
  • You can have the password reset by contacting the Google team at ITS Service Center at

Note: Ross IT does not administer or maintain passwords for these accounts, so while you can start with us we will only refer you to this contact information.

Last Updated on April 28, 2023